Warranty

MINIMUM 1-YEAR LIMITED WARRANTY

 

OfficeShopper.com.my warrants all the chair for at least one-year warranty on components parts only. In that period any manufacturing defect will be replaced. Limited warranties are non-transferable.

  • To damage caused accident, abuse, misuse, or other external cause.
  • To damage caused by normal wear and tear.

 


COMPONENTS & PART


CHAIR BASE & CASTORS

  • Polypropylene Chair Base - 1 year warranty
  • Nylon Chair Base - 1 year warranty
  • Aluminium Chair Base - 2 year warranty
  • Chrome Chair Base - 2 year warranty

 

​GASLIFT CYLINDER

  • Gaslift - 1 year warranty 

 

​MECHANISM (LOCKING POSITION)

  • Mechanism - 1 year warranty


UPHOLSTERED MESH & FABRIC


All upholstered mesh & fabric shall not be covered for tears, flattening or nap, pilling, fading, or shrinking and is not valid when heavy soiling or abuse evident.

  • To damage caused by natural characteristic of raw material.


LEATHER


Leather is a natural product, and such each hide will reflect its own individually. Some variations of shade and tone are to be expected, as are the nicks, scratches and wrinkles that only occur in genuine leather; these characteristics shall not be considered as defect.

 

 

IS ANYTHING NOT COVERED?

 

  • Color-fastness or matching of colors or textures occurring in leather, or other materials that naturally exhibit inherent color variations.

  • Product normal wear and tear, which is to be expected over the course of ownership.

  • Products that were not installed, used, or maintained in accordance with product instructions and warnings.

  • Products used for rental purposes.

  • Damage caused by cleaning chemicals.

 

WARRANTY REQUESTS OR QUESTIONS?

 

To obtain service under this warranty, please contact us 03-3319 9928 or 019-226 8926.

In order to avoid unpleasant argument or dispute, as a consumer purchaser, the warranty explained here is your sole and exclusive remedy. To the extent allowed by law, our company makes no other warranty, either expressed or implied, including any warranty of merchantability or fitness for a particular purpose. Our company will not be liable for any consequential or incidental damages.